I recently read an article  that said “Even with the advent of online booking, travel agents are certain customers would book their vacations with them, if they actually knew what we do.” Do you know everything a Travel Agent does? Do you know what we actually do? Let’s take a look.

Infinity Travelaz specializes in cruise vacations, both ocean and river, all-inclusive resorts and the Hawaiian Islands. But, as a travel professional, I do my best to help my clients with any and all travel requests. I love to cruise, but that does not mean I can’t create a wonderful and customized independent tour for you around Italy.

It is stressful researching, planning and creating vacations. That is where I come in. I want to take the stress of your shoulders and help you connect with your loved ones. I offer valuable services you just can’t get from an impersonal internet website. I truly care about your vacation as if it were my own.

Please keep in mind, travel agents are not order takers. We consult with our clients to give you the right components for your vacation. I want to give you the best value for  your vacation dollars. I want to get to know you and what you enjoy doing with your leisure time. I want help you make the most of your budget because I know which options can meet your expectations. I will make suggestions that are based on years of experience as to how best to travel stress free and relax while enjoying your time away. I work with trusted supplier partners that I know will provide you with the best experience possible.

I am constantly learning about travel be it new resort openings or traveling myself to an exotic destination. When I travel, I work. 2 years ago at our yearly conference in Jamaica, we inspected 17 different all-inclusive resort properties in 3 different areas of the island. No downtime at all, because inbetween resort inspections I attended the educational part of the conference. 7 days of nonstop learning and every minute was invaluable because I gained a lot of knowledge to share with my clients.

When you contact me to inquire about a vacation, I use every resource available to me to find the best price for the type of travel you are looking for. Best price incorporates more than being the cheapest price. I look for the best flight schedules, I search for hotels in convenient and safe locations and want to offer you the best cruise to fit your choices and lifestyle – not your neighbors. After booking, I monitor your cruise to see if there is any drop in price. I won’t compromise your vacation by offering a club membership, timeshare or any other gimmick to ‘get you to book with me’.

Infinity Travelaz does not charge a service fee for individual, leisure vacations. We do reserve the option to charge a ‘Plan to Go’ fee for groups, that in the big picture become part of your deposit once your group is booked. For White Glove VIP services, we may also charge a small fee for the extra services you require, based on case by case scenarios.  We don’t like surprises and will discuss this upfront, if the need arises.

What most of our clients don’t realize is travel agents have relationships with our suppliers that can make your vacation experience amazing. I work to try to secure a room at the resort to get you a better view, add a celebration note or confirm early check in. Many times airlines will work with agents when schedule changes or cancellations come up at little or no cost to our clients, when they are booked with our partner airlines. Because we deal with this all the time, we know what to do to get you on your way.

Infinity Travelaz works hard for you. Booking your trip is just the tip of the iceberg in putting it all together. We present you a day by day itinerary starting with the day before travel begins, to remind you to check in for your flights. I put all of your documentation in order of when you will use them and make sure to include any changes we have made along the way. It is all in a nice little packet that takes hours to create, all because I want you and every other client to have an awesome and memorable vacation. I call it a labor of love – I want you to love your trip!

I work just as hard on my own trips, because when I travel, I spend the same amount of money as my clients. And I bring it all home to share with all of you. Being a Travel Agent or Travel Advisor is not a hobby – it is a profession. I work hard to stay on top of everything that is new or happening in the world of travel. I inspect hotels where I vacation so I can tell you about them. I travel miles to visit a ship docked in port, so I know first hand what that cruise line has to offer and what will be a good fit for you. If I am lucky, I get a lunch from the hotel or ship for my efforts. But I want you all to know, I love my life as a Travel Agent. I do it for you!